Crafting Innovation, Empowering Lives
SHILPKARI
STORE
About Us
Shilpkari is an initiative under the realms of Project Vriddhi, a venture designed to curb crop residue burning. It aims to revive the handicrafts industry by developing utility and aesthetic products out of processed crop residue, while also empowering women in need.
Our range of sustainable and eco-friendly products act as the perfect alternative to plastic.
Frequently Asked Questions
PAYMENT
𝟭. 𝗪𝗵𝗮𝘁 𝗽𝗮𝘆𝗺𝗲𝗻𝘁 𝗺𝗲𝘁𝗵𝗼𝗱𝘀 𝗱𝗼 𝘆𝗼𝘂 𝗼𝗳𝗳𝗲𝗿?
All wallets and UPI are available for payments. However, Cash on Delivery is not offered at the moment.
𝟮. 𝗖𝗮𝗻 𝗜 𝗰𝗵𝗮𝗻𝗴𝗲 𝗺𝘆 𝗽𝗮𝘆𝗺𝗲𝗻𝘁 𝗰𝘂𝗿𝗿𝗲𝗻𝗰𝘆?
No, only transactions made in INR are accepted.
𝟯. 𝗕𝘆 𝘄𝗵𝗲𝗻 𝗰𝗮𝗻 𝗜 𝗽𝗮𝘆 𝗳𝗼𝗿 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹 𝗽𝗹𝗮𝗰𝗲𝗺𝗲𝗻𝘁 𝗼𝗳 𝗺𝘆 𝗼𝗿𝗱𝗲𝗿?
The payment needs to be done within 3 hours from placing of order.
DELIVERY
𝟰. 𝗪𝗵𝗲𝗿𝗲 𝗱𝗼 𝘆𝗼𝘂 𝗽𝗿𝗼𝘃𝗶𝗱𝗲 𝘀𝗵𝗶𝗽𝗽𝗶𝗻𝗴?
We offer paid shipping throughout India. Our standard charges are Rs 49 for Delhi-NCR and Rs 99 for places other than Delhi-NCR.
𝟱. 𝗛𝗼𝘄 𝗹𝗼𝗻𝗴 𝘄𝗶𝗹𝗹 𝗶𝘁 𝘁𝗮𝗸𝗲 𝗳𝗼𝗿 𝗺𝘆 𝗼𝗿𝗱𝗲𝗿 𝘁𝗼 𝗯𝗲 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱?
Standard shipping takes approximately 15-20 business days depending on your location.
𝟲. 𝗪𝗵𝗲𝗿𝗲 𝗱𝗼 𝗜 𝗿𝗲𝗰𝗲𝗶𝘃𝗲 𝗺𝘆 𝗶𝗻𝘃𝗼𝗶𝗰𝗲?
Invoice will be mailed to you on the email ID provided by you during checkout.
ORDER
𝟳. 𝗛𝗼𝘄 𝗱𝗼 𝗜 𝗸𝗻𝗼𝘄 𝘁𝗵𝗮𝘁 𝗺𝘆 𝗼𝗿𝗱𝗲𝗿 𝗶𝘀 𝗰𝗼𝗻𝗳𝗶𝗿𝗺𝗲𝗱?
The order will be confirmed on receipt of payment. This will be reflected on the online store and you will also be intimated for the same through email.
𝟴. 𝗜 𝗿𝗲𝗰𝗲𝗶𝘃𝗲𝗱 𝗮 𝗱𝗮𝗺𝗮𝗴𝗲𝗱/𝘄𝗿𝗼𝗻𝗴 𝗽𝗿𝗼𝗱𝘂𝗰𝘁. 𝗪𝗵𝗮𝘁 𝘀𝗵𝗼𝘂𝗹𝗱 𝗜 𝗱𝗼?
Please email us at shilpkari.vriddhi@gmail.com with an unboxing video. This should be done within 3 hours of receiving the package.
𝟵. 𝗛𝗼𝘄 𝗰𝗮𝗻 𝗜 𝘁𝗿𝗮𝗰𝗸 𝗺𝘆 𝗼𝗿𝗱𝗲𝗿?
As soon as your order has been dispatched, we will provide you with a tracking ID which can be used to track the shipment.
RETURN/ REFUND/ REPLACEMENT/ EXCHANGE
𝟭𝟬. 𝗖𝗮𝗻 𝗜 𝗰𝗮𝗻𝗰𝗲𝗹 𝗺𝘆 𝗼𝗿𝗱𝗲𝗿?
Yes, you can cancel your order, provided it is within 3 hours from the time of order placement.
𝟭𝟭. 𝗖𝗮𝗻 𝗜 𝗶𝗻𝗶𝘁𝗶𝗮𝘁𝗲 𝗮 𝗿𝗲𝘁𝘂𝗿𝗻, 𝗿𝗲𝗽𝗹𝗮𝗰𝗲𝗺𝗲𝗻𝘁 𝗼𝗿 𝗲𝘅𝗰𝗵𝗮𝗻𝗴𝗲 𝗿𝗲𝗾𝘂𝗲𝘀𝘁?
No, we do not entertain any such requests on the orders. However, if there is an issue with the product you have received please contact our team for a possible solution.
You can reach out to us at shilpkari.vriddhi@gmail.com for more.
Contact Us
Our address
University of Delhi, Mahatma Hans Raj Marg, Hansraj College, Malka Ganj, Delhi, 110007